Food & Beverage Training

Food & Beverage Staff Training

Professional Service. Better Presentation. Satisfied Guests.

Who we train

F&B ServersWaitersService StaffOffice Hospitality StaffGuest House StaffPantry StaffBeverage Service StaffSupervisorsFront Office & Guest Service StaffHospitality Management

Customized Food & Beverage training for corporate offices, guest houses, hospitality facilities, clubs, meetings and events.

Our training focuses on professional service, grooming, presentation, communication, hygiene and guest satisfaction.

Training modules

Practical learning areas covered in this program.

01

Professional Service

  • Professional attitude
  • Grooming and presentation
  • Service etiquette
  • Guest interaction
  • Workplace discipline
  • Professional communication

02

Table Service

  • Table setup and presentation
  • Serving sequence
  • Plate and glass handling
  • Food presentation
  • Beverage service
  • Clearing procedures

03

Tea & Beverage Service

  • Tea and coffee service
  • Tray preparation
  • Beverage presentation
  • Executive tea service
  • Meeting refreshments
  • Pantry standards

04

Guest Experience

  • Greeting guests
  • Understanding requirements
  • Handling requests
  • Complaint handling
  • Service recovery
  • VIP guest service

05

Food & Beverage Hygiene

  • Personal hygiene
  • Food handling practices
  • Clean service equipment
  • Service-area hygiene
  • Cross-contamination awareness
  • Safe working practices

Office & Guest House Hospitality

Customized programs for your workplace.

Specialized training for staff serving executives, management, VIP guests, corporate visitors, meetings, events and guest houses.

Office Staff

Guest House Staff

F&B Staff

Hospitality Staff

Executive & VIP Service Teams